Insights

Market Insights, Emerging Technologies and the reads to keep you up to date.

Social Media Automation

Top Tools For Engagement In Social Media Automation

The amount of work required to create, publish, and analyze content across so many touchpoints may be intimidating. Unless you use social media automation, of course. We’re discussing the application of social media automation solutions that help both audiences and marketers.

customer journey design
Complaint Management System (CMS)

Why your organization need a unified complaint management system?

Your clients and customers are the golden pillar of any company’s success. Building customer loyalty can take years.
In general customers who are unhappy with your product or service will not complain to you, but they will complain to others and take their business elsewhere.

cognicx creating customers for life
Customer Engagement Solutions

Creating Customers for Life

Building customer loyalty doesn’t need to be a prolonged process. Creating brand loyalty starts with building great customer relationships. Make sure you’re managing those relationships in a way that lets you focus on what’s more important.