From a residential or household activity perspective, voice assistants come in somewhat small packages and can perform a variety of actions after hearing a wake word or command. They can turn on lights, answer questions, play music, place online orders, etc. As voice assistants have become more robust, their utility in both the personal and business realms are soaring high.
A voice assistant is a digital assistant that uses voice recognition, speech synthesis, and natural language processing (NLP) to provide a service through a particular application. Many companies use them in the customer service sector to answer basic questions and connect with a live person if necessary.