Speech Analytics Solution
AI powered speech analytics solution
Our AI-powered speech analytics solutions simplify the ability to support speech recognition and natural language understanding through conversational interfaces. Our experience in designing and deploying custom IVR applications enables us to provide applications through best business practices thereby delivering a highly engaging and unique experience with lifelike conversations.
Cognicx Speech Analytics can decipher, analyze and provide recorded sessions thereby bringing you priceless business intelligence reports. These data-driven insights leads to informed decisions to improve your business operations.
Our solution is capable of discovering and processing words and sentences, spoken during a call to understand areas of opportunity and concern.