Market Insights, Emerging Technologies and the reads to keep you up to date.

intelligent call center solutions
Decision Supporting Application

How to Streamline Decision Making in your Organisation?

Helping decision-makers utilise data and models to solve unstructured problems. SmartRules® is a No-Code Rules-Driven Decision Supporting Rule Engine which makes you less heuristic and decide with valid data.

Cognitive Customer Experience

Blockchain advisory service

Blockchain advisory service refers to a set of professional services offered by companies or consulting firms that specialize in helping other businesses and organizations understand and implement blockchain technology. This can include a range of services, such as guidance on the use of blockchain for specific business needs, the development and deployment of custom blockchain solutions, and the integration of blockchain with existing systems. 

Customer Engagement Solutions

Autoresponder bot solutions

An autoresponder bot, also known as an automated chatbot, is a software program designed to automatically respond to customer inquiries or requests through a chat or messaging interface. These bots can be used in a variety of settings, including customer service, e-commerce, and lead generation.

Social Media Automation

Top Tools For Engagement In Social Media Automation

The amount of work required to create, publish, and analyze content across so many touchpoints may be intimidating. Unless you use social media automation, of course. We’re discussing the application of social media automation solutions that help both audiences and marketers.

customer journey design
Complaint Management System (CMS)

Why your organization need a unified complaint management system?

Your clients and customers are the golden pillar of any company’s success. Building customer loyalty can take years.
In general customers who are unhappy with your product or service will not complain to you, but they will complain to others and take their business elsewhere.

cognicx creating customers for life
Customer Engagement Solutions

Creating Customers for Life

Building customer loyalty doesn’t need to be a prolonged process. Creating brand loyalty starts with building great customer relationships. Make sure you’re managing those relationships in a way that lets you focus on what’s more important.