Omni-channel contact centre
Revolutionise your contact centre
Have you ever thought of a distributed contact centre that can run from anywhere, with greater flexibility and efficiency?
We at Cognicx focus on enabling your dreams without the nightmares of migration from your current contact centre models. Forget about long hold times, broken delivery of services, or disconnected systems. Goodbye to the distressed workforce and disgruntled customers. We bring you the all AI-Powered contact centre you’ve envisioned and it’s ready for deployment on your premise or the cloud.
Unify customer interactions, deliver rich and personal communications across all contact channels and devices. We bring to you the OmniChannel contact centre platform to streamline your business communication by simultaneously updating all available customer service and communication channels in real-time.
Customers can choose how they communicate with your enterprise, with ease and from the channel of their choice to l get a seamless experience.
When you are ready to revolutionize engagement with your customers, get in touch with us and take the next stride which puts the human experience at the centre of every interaction, so businesses can resolve customer issues accurately, quickly, and profitably. Email us at sales@cognicx.com
