Digital automation with a cost-benefit perspective
Back in the production era of business, process automation meant robotics. But in today’s relationship and internet era, process automation has evolved from an emerging technology into the work of determining how best to serve your customers.
Digital Automation is an alternative to traditional automation approaches like Application Programme Interfaces (APIs). The technology accesses systems using the user interface of applications enabling rapid ‘virtual’ integration to autonomously execute business processes with human exception management.
Using Digital Automation organisations can automate any business process which is executed in one or more software systems and uses inputs in digital format. Reach out to us to analyse where it sits within organisations and what it can be used for a given business case for Digital Automation including a cost-benefit perspective.
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