PlatformSpeech Analytics & Interaction Intelligence
Analyze 100% of customer voice calls for sentiment, keyword triggers, and compliance adherence.
The Cognicx
Advantage
Cognicx Speech Analytics transcribes and scores customer interactions in real-time, helping contact centers boost quality scores and identify churn risk early.
Core CapabilitiesBuilt for Enterprise Scale
Every capability engineered for real-world enterprise contact centres and modern revenue operations.
Multilingual Transcription
Real-time voice-to-text in English, Hindi, Tamil, Telugu, and major global languages.
Cognicx AICompliance Risk Alerts
Automatic flagging of non-compliant script deviations or escalation triggers.
Cognicx AISentiment Scoring
Evaluate customer sentiment and agent empathy across 100% of call recordings.
Cognicx AIReal-Time Speech & Intent Recognition
Turn audio streams into actionable intelligence for agent coaching, product feedback, and regulatory compliance.
Enterprise-grade
Ready to Transform
Your Customer Experience?
Dubai, UAE | Chennai, India
Call: +971 4 548 0500|+971 55 660 5231